Updated Aug 7, 2006

Before contacting me with a problem, please log in to your account and attempt to resolve your problem through the help section in your member's area main menu.

 Most problems are due to incorrect configurations of your member's area, or your computer's email program.

If you cannot resolve your problem there, you may contact me, James E. Whatley, using the following  address:

  Please allow up to 24 hours for a response.

Also, if you are having problems receiving email, make sure to provide me with an alternate means of contacting you such as a phone # or different email address.

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